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Terms Conditions That Cover How We Work Together

These terms set out what you agree to when you open and use your wso28 account — from how deposits through DANA, OVO, and GoPay are handled, to how your account stays active and what happens if something needs to be resolved.

Account eligibility appliesDANA, OVO, GoPay coveredIndonesia-region termsSubject to local law

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HOW WE HANDLE THIS

Account Security and Policy Handling at wso28

These terms are not just a formality — they define how we protect your account, how we store your data, and how we handle requests to change or close your account. Here is how each area works in practice.

Data Retention

We keep your account data for as long as your account is active and for a period after closure as required by applicable law. You can request a copy of what we hold via support.

Account Security

Your account is protected by login verification. If you notice an access issue — especially after a DANA or OVO wallet change — contact us immediately to lock and review the account.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your payment preferences, including your chosen wallet between GoPay and OVO. No behavioural advertising cookies are placed without notice.

Requesting Changes

To update your registered wallet, correct account name details, or request account closure, submit the request through live chat or email with your account ID and a valid reason.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If you have a question about any part of these terms — whether it relates to your DANA deposit record, an account restriction, or a clause you want clarified — our support team can walk you through it. Reach out through the channels below and include your account ID so we can pull up the right details quickly.

What These Terms Actually Cover

wso28 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on wso28, you confirm that you have read and accepted these terms in full. They apply to every part of your account — deposits, withdrawals, game participation, and any promotions you opt into. When you fund your account using DANA, OVO, or

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GoPay, the transaction is subject to both our payment handling rules and the terms of your chosen e-wallet provider. We do not override those providers' own terms; both sets apply at the same time. Withdrawals follow a verification step where your account details must match the
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wallet name on record — mismatches can delay processing. These terms apply where local law permits access to the platform. If any rule in this document conflicts with a requirement under applicable Indonesian law, the legal requirement takes priority. We update these terms when our services
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change; the version published on this page at the time you use the platform is the one in effect. Continuing to use your account after an update means you accept the revised terms. If you do not agree, you should stop using the account and contact
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support to close it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

The questions below cover what players in Palembang and across Indonesia most commonly ask when reading through these terms for the first time. If your question is not here, live chat is the fastest way to get a direct answer.

Yes. All deposits — whether through DANA, OVO, or GoPay — are covered by these terms. Your e-wallet provider's own terms also apply alongside ours at the same time.

Withdrawals require the wallet name to match your registered account name exactly. A mismatch triggers a manual review. Contact support with your account ID to resolve it before attempting another withdrawal.

We update this page when terms change and note the revision date. Continuing to use your account after an update counts as acceptance. If you do not agree, stop using the account and contact us.

Send a data access request via email or live chat with your registered email address and account ID. We will confirm what data we hold and the format we can share it in.

You must meet the eligibility requirements set out in these terms, which include being of legal age in your jurisdiction. Access is only available where local law in Indonesia permits it.

Submit a closure request through live chat or support email. Include your account ID and confirm your registered DANA, OVO, or GoPay wallet so we can return any remaining balance before closure.

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